Case study · Product / robot design & HRI

„Hogy a múlt fénye ne tudjon kialudni”  ·  So the light of the past may never fade

A quiet companion device that uses Photo Reminiscence Therapy to help nursing home residents with dementia hold onto their memories a little longer.

My role
Research, robot personality, medical dashboard, testing
Emphasis on
Human–robot interaction and product / robot design
Team
Team Botapest · 3 people
Dulguun Enkhbat, Koncz Olivér, Róza Parlagi
Timeline
One-week Human–Robot Interaction intensive at MOME, February 2026, led by David Yann Robert (Boston Dynamics)

Overview

A companion for remembering

Dementia is rising fast across Europe, and there are therapies that help. One of them, Photo Reminiscence Therapy, uses old photos and videos to train long-term memory. But in Hungarian nursing homes there simply aren't enough people to offer it regularly.

In February 2026, MOME hosted a one-week Human–Robot Interaction intensive led by David Yann Robert, at the time Director of Human–Robot Interaction Design at Boston Dynamics. In that week, our team of three designed remi: a calm, slightly clumsy companion robot that runs reminiscence sessions with residents and gives health professionals the data to follow their progress.

8M
people in Europe live with cognitive decline (WHO)
30–35%
vacancy rates among Hungarian health professionals
1
week from brief to working demo

The process

A one-week sprint squeezes the whole process into a few intense days. We went from research to a defined role for the robot, then explored its personality and form, and delivered a working demo that we tested.

Double diamond: Discover and Define lead to the role of remi, Develop and Deliver lead to the demo 01020304 DISCOVERDEFINEDEVELOPDELIVER divergeconvergedivergeconverge Role of remiDemo

01 · Discover

  • Desk research
  • Dementia statistics
  • Care workforce gap
  • Target audience
  • Photo Reminiscence Therapy

02 · Define

  • Problem statement
  • How might we…
  • Role of remi

03 · Develop

  • Robot personality
  • Roleplaying sessions
  • Sketches & clay models
  • Build

04 · Deliver

  • Final robot design
  • Medical dashboard
  • Demo
  • Testing & evaluation

Discover

Research & planning

We had one week, so research had to be fast and focused. We started from the scale of the problem, then looked at what already works and who it is failing to reach.

Research plan

  1. 01

    Desk research

    Dementia statistics from the WHO and the cost of dementia care in Hungary.

  2. 02

    Care system context

    The Hungarian healthcare workforce gap and what it means for nursing homes.

  3. 03

    Therapy research

    Existing non-drug methods, especially Photo Reminiscence Therapy.

  4. 04

    Target audience

    Residents in the critical window and the professionals who care for them.

The scale of the problem

Dementia is growing faster than care can keep up

People in Europe with cognitive decline

×3 by 2050 · Source: World Health Organization

~€847M

per year: total national dementia costs in Hungary (321.4 billion HUF)

30–35%

vacancy rates among health professionals: not enough people to deliver therapy (Hungarian Chamber of Health Professionals, Betlehem et al. 2024/25)

What we found

  1. 01Good methods existNon-drug therapies for dementia work.
  2. 02They aren't well knownIn Hungary, these methods are not widely used.
  3. 03There aren't enough handsStaff shortages make regular therapy impossible.

Target audience

Two users, one care moment

remi serves residents directly, but it only works if it also helps the professionals around them.

An elderly nursing home resident

Primary users

  • Residents of Hungarian nursing homes
  • Diagnosed with dementia
  • Ages 70–85: the critical, high-risk intervention window (National Library of Medicine)
A nurse caring for an elderly resident

Secondary users

  • Health professionals: nurses, caregivers and therapists
  • Working in elderly care homes
  • Need to follow residents' progress without extra workload
Hands holding old family photographs

The method

What is Photo Reminiscence Therapy?

PRT uses stimulating materials, such as old photos and videos, to train long-term memory. It is simple, personal and proven to have cognitive benefits, but it needs someone to sit down with each resident, again and again.

Source: National Institute for Dementia Education, Dementia Research: Cognitive Benefits of Photo Reminiscence Therapy for Dementia Patients (2022)

Define

From a care gap to a clear role

Research gave us three facts: the therapy works, it isn't widely used in Hungary, and there aren't enough people to deliver it. That pointed us to a specific job for a robot: not replacing carers, but taking on the repetitive part of the therapy.

Problem statement

Dementia therapy works, but Hungarian nursing homes don't have the people to deliver it.

Good non-drug methods exist, yet they are little known in Hungary, and with 30–35% of healthcare positions unfilled, regular one-on-one sessions are out of reach.

Role of remi

Four jobs for one quiet companion

01

Photo Reminiscence Therapy

Runs sessions with old photos and videos to train long-term memory.

02

Make therapy fun

Turns therapy into an engaging, social moment rather than a task.

03

Daily reminders

Reminds residents of pills, events, the time and the date.

04

Progress data

Evaluates progress and shares it with health professionals.

Goal

A companion residents want to talk to, and a tool carers can rely on.

Develop

Designing a character

For a robot that talks to people with dementia, the interface is its voice, its pauses and its face. We designed the personality first, tested it by roleplaying, and only then shaped the body.

Personality

Polite, curious and a little clumsy

Vibe
Polite, curious and slightly “playful-clumsy”. Not perfect, so residents feel at ease.
Tone
Warm, optimistic and modest.
Interaction examples
Engages in harmless gossip. Asks follow-up questions between sessions, so it feels like remi remembers.

Roleplaying & iterations

Acting it out before building it

Before designing anything, we roleplayed therapy sessions ourselves, one of us as remi, one as a resident. It was the closest we could get to knowing whether the experience actually felt like care. Then we sketched and modelled the form.

Photos from the week: roleplaying sessions, sketches and clay models of remi

Deliver

remi, the final design

A soft, lamp-like companion with a simple screen face, and a dashboard that turns every session into useful information for carers.

Three renders of remi: a soft, cream-coloured body with a dark screen head showing the remi logo, from the front and both sides

The face

remi's face is a dark screen with simple shapes. We didn't need a detailed face: people instantly complete it into an expression, and the eyebrows carry most of the emotion.

Close-up of remi's screen face: two golden oval eyes under curved eyebrows
The medical dashboard on a laptop: key numbers, engagement over time, recent activity and a list of residents

Medical dashboard

Data for the people who care

Every session feeds a dashboard for nurses and therapists: engagement over time, recent activity, and an overview of each resident's progress.

Proximity
Key numbers sit side by side at the top, read as one overview.
Common region
Each block (trend, activity, residents) lives in its own card.
Similarity
Residents are listed in identical rows, easy to scan and compare.
Dashboard close-up: active residents, sessions, average engagement and photos shared
At a glance: key numbers
Dashboard close-up: engagement trend chart and recent activity
Engagement over time & recent activity
Dashboard close-up: list of residents with their sessions and progress
Each resident's progress

I chose to show what a nurse or therapist needs at a glance: how many residents are active, how many sessions happened, average engagement and photos shared. Below that, the engagement trend shows whether therapy is working over time, and each resident's sessions and progress show who needs attention next.

Demo

remi in action

Two demo videos: a roleplayed session in a care-home-like setting.

Testing & evaluation

What testers thought

We tested the idea with colleagues, collecting both quantitative ratings and qualitative feedback.

4.5/ 5

on how good the solution is

75%

of the people asked liked the design

100%

suggested adding eyebrows

Every tester asked for eyebrows, so we added them. Small as they are, they made remi's expressions much easier to read, which is exactly what the closure principle predicts.

Reflection

Designing remi taught me that in a product like this, the “UI” can be the voice, the eyebrows, or even a calculated long pause.

The hardest and most valuable part of the process was roleplaying the therapy ourselves before designing anything. This was the closest we could get to knowing whether the experience actually felt like care.

So the light of the past may never fade